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Priority Home Warranty Review

This review was created to help you better understand the pros and cons of home warranty plans provided by Priority Home Warranty.

This review was created to help you better understand the pros and cons of home warranty plans provided by Priority Home Warranty.


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    Priority Home Warranty Summary

    Priority Home Warranty is one of the newest, but fastest growing home warranty companies in the industry, providing customers with comprehensive coverage on major home systems and appliances. They have only been in business since 2020, but they provide customers with a variety of easy, customizable solutions to fit their needs. They offer customers the option to sign up for plans on a month-to-month, annual or 15 month basis. 

    When a major home system or appliance breaks, Priority Home Warranty makes it easy to submit a claim either through their online service portal or over the phone through their 24/7 customer service. Once you submit a claim, you should expect to hear back from Priority Home Warranty within 48 hours. Services can be expedited in the case of an emergency. Priority Home Warranty partners with over 10,000 local service providers and provides customers with the option to have any repairs done through one of the Priority Home partners or through a service professional of their choosing.

    In this House Method 2021 Priority Home Warranty review, we discuss protection plans, pricing, and customer reviews to help you decide whether or not Priority Home Warranty is the best home warranty provider for you and your home.

    Pros and Cons of Priority Home Warranty

    Compare the advantages and disadvantages of Priority Home Warranty below:

    Pros Cons
    Customizable plans Limited service footprint
    Option to choose your own contractor  Cancellation fee
    All claims backed by 90-day workmanship guarantee

    Priority Home Warranty Plans, Coverage, and Cost

    Priority Home Warranty provides customers with the choice of three base plan options: System Home Care, Appliance Home Care, and Total Home Care. Compared to other home warranty providers, Priority Home’s plans are very affordable, but keep in mind the price of your coverage will vary depending on where you live and any optional coverage you select.

    System Home Care: This plan covers 6 essential home systems.

    • AC / Heating Systems
    • Electrical system
    • Plumbing System & Stoppages
    • Whirlpool Bathtub
    • Ductwork
    • Water Heater

    Appliance Home Care: With this plan, you’ll receive coverage for 7 essential home appliances.

    • Washer & Dryer
    • Kitchen Refrigerator
    • Garbage Disposal
    • Ceiling & Exhaust Fans
    • Microwave
    • Dishwasher
    • Oven/Stove/Range/Cooktop

    Total Home Care: Under this combination plan, you’ll receive coverage on everything in the Appliances Plan and Systems Plan. You can also purchase coverage for additional items or uncovered items under one of the three base plans. Examples of additional items covered include:

    • Ice Maker
    • Standalone Freezer
    • Second Refrigerator
    • Second Washer
    • Second Dryer
    • Second Dishwasher
    • Second AC
    • Second Oven/Range/Stove/Cooktop
    • Tankless Water Heater
    • Septic System
    • Sump Pump
    • Well Pump
    • Water Softener
    • Limited Roof Leaks
    • Pool / Spa

    Priority Home Warranty Service

    Priority Home Warranty is available any time of the day with their 24/7 customer service. If you need to request a service call, Priority Home Warranty’s quick 2-step process online or by phone will dispatch a professional to your home within 48 hours. With every service call you are responsible for a small service fee, but the full cost of the repairs or replacement of your system is handled by Priority Home. 

    Priority Home Warranty offers a more technologically advanced claim process than most competitors. Their claims process includes live updates so you can track everything related to your repair or replacement in real-time. These live updates provide you with a status of your repair and even tell you when you can expect a technician to arrive at your home. These live updates are part of your online customer portal. Within this portal you can also manage other claims and view your policy whenever you’d like.

    Details for Top Systems and Appliances

    To find out the home warranty coverage that customers valued the most, our team at House Method surveyed 1,000 homeowners and asked them which home appliances and systems were most important to them.

    The results showed that important home appliances consist of the refrigerator, oven/stove/range, and washer/dryer. The most important systems are the plumbing, electrical, and air conditioning.

    Refrigerator

    Priority Home Warranty will cover up to two refrigerator units per contract depending on your service plan.

    Oven/range/stovetop

    The oven/range/stovetop is covered under the Appliance Home Care and Total Home Care plans.

    Clothes washer and dryer

    The components and parts of two washers and two dryers are covered under your Appliance Home Care and Total Home Care plans.

    Electrical

    All components and parts are covered under the System Home Care and Total Home Care plans.

    Plumbing

    Priority Home has a list of components and parts covered under plumbing protection. These are offered under the System Home Care and Total Home Care plans.

    Air conditioning

    Under Priority Home coverage, air conditioning components and parts are covered under the System Home Care and Total Home Care plans.. Optional coverage for an additional A/C system is also available.

    Priority Home Warranty Cost

    Priority Home Warranty has made itself known for being one of the most affordable home warranty providers in the industry. Priority Home has created plans that are customizable for everyone without breaking the bank. They are committed to providing budget-friendly plans and allow you to pick and choose which coverage makes the most sense for you.

    If you want to greater clarity on how much a policy would cost you monthly, you can get a free quote by visiting the Priority Home Warranty website. Sign up for a free quote with no obligation to enroll. This quote what provide clarity on what your monthly premiums would be as well as how much you should expect to pay for service call fees.

    One thing to be aware of is that no matter when you cancel your home warranty contract with Priority Home Warranty, you will have to pay a $50 cancellation fee. This is stated in Priority Home Warranty’s Service Contract. Priority Home will refund you the full agreement cost (minus the $50 cancellation fee and the cost of any claims paid) if you cancel within the first 30 days of your agreement. They will give you a prorated refund of the agreement cost based on the remaining term of your contract if you cancel after the first 30 days.

    See if your state is covered by Priority Home Warranty

    Priority Home Warranty has a limited coverage footprint. This service is not available in the following states: AL, AZ, AR, CA, FL, HI, IA, IL, KY, LA, ME, MT, NV, NH, NM, NY, NC, OK, OR, SC, TX, UT, VT, VA, WA, WI, WY.

    Our Take

    Priority Home Warranty offers three plans that provide comprehensive and affordable coverage to customers. They offer your first three months free for any customers who purchase an annual plan. Priority Home is also know for offering additional promotions and discounted programs throughout the year.

    When an item breaks down, you want a company that’s going to be available at all times to help you navigate the repair process. Priority Home Warranty understands this, offering service requests 24 hours a day.

    In addition to 24/7 customer service, Priority Home is committed to quality. If an issue isn’t fixed, all work with this company’s network of service providers is guaranteed for 90 days. You won’t pay for any additional service call fees within that time period for continued work on the same covered item.

    For homeowners who are interested in all the details surround their claim, Priority Home’s Customer Portal is a great solution. Customers can handle everything related to their claims and get real-time status updates.

    Priority Home Warranty ratings

    Plan options: 4 / 5

    Breadth of coverage: 4 / 5

    State availability: 3 / 5

    Cost: 5 / 5

    Trustworthiness: 3.5 / 5

    Customer service: 4.5 / 5

    Unique benefits: 4 / 5

    Priority Home Warranty Reviews

    As a consumer, you probably don’t have the time to sit around and sift through the hundreds of reviews left by Priority Home customers. That’s where we come in. At House Method, we go through user complaints, reviews, and ratings of each home warranty company and compile that information in a chart that’s easy for you to read.

    Here are a few TrustPilot reviews from Priority Home Warranty customers:

    Had another good experience with Priority Home Warranty, particularly Andrew. I always feel they have my back and best interests in mind. I was trying to confirm my appointment with a technician, and they went above and beyond to make sure it happened right away which I truly appreciate.— Netta C. on 9/2/2020

    Priority Home Warranty is something that everybody needs. You call and right after you call, you get exactly what you pay for. The contractors are great too. They’re very professional. I’ve been very well pleased with my service.”— Oren L. on 8/28/2020

    Methodology

    At House Method, transparency and trust are our most important values for the reader. That’s why we took the time to create an objective rating system and score each home warranty provider according to our methodology. Our team spent hours on the phone speaking to representatives from each home warranty company to get information right from the source.

    Our rating system involves a weighted, 100-point scale that scores home warranty companies on plans offered, coverage, state availability, cost, trustworthiness, customer service, and unique benefits.

    For more details, check out our affiliate disclosure and rating methodology.

    Every person and every home needs the plan that’s right for them. Check out some of our other expert reviews to get all the information you need to find the right home warranty for you. Remember, each of these companies gives a free quote.


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