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Complete Care Home Warranty Review

Review: Complete Care Home Warranty

This review was created to help you better understand the pros and cons of home warranty plans provided by Complete Care Home Warranty.

This review was created to help you better understand the pros and cons of home warranty plans provided by Complete Care Home Warranty.

    Complete Care Home Warranty Summary

    Complete Care Home Warranty has more than 30 years of experience in the industry, providing customers with comprehensive coverage on major home systems and appliances through three home protection plans. They also allow customers to add optional coverage for items that would otherwise be excluded. Known for offering warranties for home systems and appliances without requiring an inspection of those systems and appliances, Complete Care is a great option for someone looking for a full suite of coverage options.

    In this House Method 2021 Complete Care Home Warranty review, we discuss protection plans, pricing, and customer reviews to help you decide whether or not Complete Care is the best home warranty provider for you and your home.

    Pros and Cons of Complete Care Home Warranty

    Compare the advantages and disadvantages of Complete Care Home Warranty below:

    Pros Cons
    No system inspection or maintenance records required No small appliance coverage
    Unlimited service calls + 24/7 service requests by phone Limited information available on website
    30-day risk-free trial

    Complete Care Home Warranty Plans, Coverage, and Cost

    Complete Care provides customers with the choice of three plan options: an Appliances Plan, Systems Plan, and Combo Plan. Protection plans cost an average of $420 – $500 for the year, but the price of your coverage will vary depending on where you live and any optional coverage you select.

    Appliances Plan: Starts at $420.00 per year. This plan covers 11 essential home appliances.

    • Dishwashers
    • Garage door opener
    • Garbage disposal
    • Refrigerator
    • Oven
    • Range
    • Stovetop
    • Ceiling fan
    • Attic and exhaust fans
    • Clothes dryer
    • Clothes washer

    Built-in Systems Plan: Starts at $420.00 per year. With this plan, you’ll receive coverage for 6 essential home systems.

    • Heating
    • Electrical
    • Water heater
    • Plumbing
    • Plumbing stoppages
    • Ductwork

    Combo Plan: $499 per year. Under this combination plan, you’ll receive coverage on everything in the Appliances Plan and Systems Plan. You can also purchase coverage for additional items or uncovered items for up to 20 systems and appliances.

    • Dishwashers
    • Garage door opener
    • Garbage disposal
    • Refrigerator
    • Heating
    • Electrical
    • Oven
    • Range
    • Stovetop
    • Ceiling fan
    • Water heater
    • Plumbing
    • Attic and exhaust fans
    • Clothes dryer
    • Clothes washer
    • Plumbing stoppages
    • Ductwork

    Optional coverage: If you want specialty protection like pool coverage or septic tank coverage, you can add to any plan for an extra cost.

    • Pools/spas
    • Additional spas
    • Limited roof leak
    • Central vacuum
    • Sump pump
    • Well pump
    • Septic system
    • Freestanding ice maker
    • Additional A/C system
    • Additional heating system
    • Additional water heater
    • Additional garage door opener
    • Additional oven/range/stove
    • Second refrigerator
    • Stand-alone freezer
    • Water softener
    • Sprinkler system
    • Refrigerator ice maker
    • Tankless water heater

    Note: In addition to their reasonable annual pricing, Complete Care also offers one of the lowest service fees of anyone in the space at $45/visit.

    Complete Care Home Warranty Service

    Complete Care Home Warranty has very flexible coverage terms. Unlike most providers, there is no age limit on your appliances or systems. You also don’t need to provide any maintenance records or need a home inspection before coverage can begin. They also allow you to make unlimited claims within your policy. Once you are a customer, you can call a technician any time you need help. It is important to note that Complete Care Home Warranty is not a service contractor. They arrange and pay independent contractors to respond to customer service requests. 

    If an appliance breaks down, you call Complete Care. They accept service requests 24/7 and 365 days a year. A technician will be dispatched to your home as soon as one is available. You pay the $45 service fee and have your appliance or system fixed. If a repair is not possible, Complete Car will replace your item according to the terms of your Complete Care protection guarantee.

    Details for Top Systems and Appliances

    To find out the home warranty coverage that customers valued the most, our team at House Method surveyed 1,000 homeowners and asked them which home appliances and systems were most important to them.

    The results showed that important home appliances consist of the refrigerator, oven/stove/range, and washer/dryer. The most important systems are the plumbing, electrical, and air conditioning.


    Complete Care Home Warranty will cover up to two refrigerator units per contract depending on your service plan.


    The oven/range/stovetop is covered under the Appliances Plan and Combo Plan. 

    Clothes washer and dryer

    The components and parts of two washers and two dryers are covered under your Complete Care Home Warranty Appliances Plan or Combo Plan. 


    All components and parts are covered under the Systems and Combo Plan.


    Complete Care has a list of components and parts covered under plumbing protection. These are offered under the Systems and Combo Plan.

    Air conditioning

    Under Complete Care coverage, air conditioning components and parts are covered under the Systems and Combo Plan. Optional coverage for an additional A/C system is also available.

    See if your state is covered by Complete Care Home Warranty

    Complete Care Home Warranty offers comprehensive coverage to the continental United States excluding Washington. If you live in Hawaii or Alaska, check out our state-specific reviews to find a home warranty that’s right for you:

    Our Take

    Complete Care Home Warranty offers three plans that provide comprehensive and affordable coverage to customers. They make it easy for customers to get coverage by not requiring a home inspection or maintenance records. Their no-limit claims policy and 30-day risk-free trial demonstrate their customer-centric approach.

    When an item breaks down, you want a company that’s going to be available at all times to help you navigate the repair process. Complete Care understands this, offering service requests 24 hours a day.

    Complete Care’s most comprehensive plan covers up to 20 systems and appliances and includes the most standard home items. 

    Complete Care Home Warranty ratings

    Plan options: 5.0 / 5

    Breadth of coverage: 4 / 5

    State availability: 4.5 / 5

    Cost: 4.5 / 5

    Trustworthiness: 4 / 5

    Customer service: 4.5 / 5

    Unique benefits: 3.5 / 5

    Complete Care Home Warranty Reviews

    As a consumer, you probably don’t have the time to sit around and sift through the hundreds of reviews left by Complete Care customers. That’s where we come in. At House Method, we go through user complaints, reviews, and ratings of each home warranty company and compile that information in a chart that’s easy for you to read.

    What others are saying:

    Complete Care Home Warranty has earned an A- rating from the Better Business Bureau (BBB).

    Here are a few BBB reviews from Complete Care customers:

    CCHW jumps right on your claim to get you the help that you need. The only downfall is finding a reliable company that wants to come out quickly and do the work.” — Luke W. on 3/23/2021

    Had issues with our garage door. The turnaround time to dispatch the technician was quick and well handled. The technician was professional and quickly solved the issue while maintaining COVID19 safety precautions. Complete Care communicated very well right from start to end.”— Alita M. on 3/6/2021


    At House Method, transparency and trust are our most important values for the reader. That’s why we took the time to create an objective rating system and score each home warranty provider according to our methodology. Our team spent hours on the phone speaking to representatives from each home warranty company to get information right from the source.

    Our rating system involves a weighted, 100-point scale that scores home warranty companies on plans offered, coverage, state availability, cost, trustworthiness, customer service, and unique benefits.

    For more details, check out our affiliate disclosure and rating methodology.

    Company information

    • Company name: Complete Care Home Warranty LLC
    • CEO: Alan Cooper
    • Years in business: 30
    • Telephone: 806-215-4391
    • Address: 43 West 33rd Street, New York, NY, 10001
    • State availability: 49
    • BBB rating: A-

    Every person and every home needs the plan that’s right for them. Check out some of our other expert reviews to get all the information you need to find the right home warranty for you. Remember, each of these companies gives a free quote.

      Home Warranty of America